Refund Policy
Last updated: September 20, 2026
SummaryEvery CitrusBurn package, whether 2, 3 or 6 bottles, is covered by a 180-day, 100% money-back guarantee. Refunds are handled by the seller and ClickBank, not by this website. Request yours within 180 days of purchase using the steps below.
1. The 180-Day Money-Back Guarantee
Your CitrusBurn order is protected by a 180-day, 100% money-back guarantee. If you are not satisfied, contact the seller’s support team within 180 days of your purchase date and request a refund of your purchase price. The guarantee applies to the 2-bottle, 3-bottle and 6-bottle packages.
2. Who Processes Refunds
citrucburn.com is an independent informational and affiliate site. We do not take payments, ship products or issue refunds. Your order was placed with the seller through ClickBank, and the seller and ClickBank handle every refund request. We cannot look up, change or cancel orders, and we cannot see your payment details.
3. How to Request a Refund
- Find your order details. Locate your order confirmation email or receipt. It includes your order number. On a bank or card statement, ClickBank purchases usually appear as “CLKBANK*” followed by a reference.
- Visit ClickBank’s customer support site. Go to clkbank.com and use the Order Lookup tool with your order number, or with the email address or other details it asks for.
- Select your order and request a refund. Choose the refund option, pick the reason that fits best and submit the request.
- Contact the seller directly if needed. If the refund option does not appear, use the seller contact details listed in the Seller Information section of your order page.
Please make your request within 180 days of your purchase. Requests made after that window may not qualify.
4. How Long Refunds Take
Once a refund is approved, the time it takes to appear depends on your payment method and your bank or card issuer. It can take several business days. If you have not seen your refund after that time, contact the seller or ClickBank with your order number.
5. Common Questions
Do I need to return the bottles?
The seller’s support team will tell you if any return step applies to your order. Do not ship anything back until they confirm instructions.
What about shipping charges and free bonuses?
The guarantee covers the purchase price of your order. The 6-bottle and 3-bottle packages include two free digital bonuses, and the 2-bottle and 3-bottle packages add shipping at checkout. If you want to know how shipping charges or bonuses are treated for your order, ask the support team when you submit your request.
Can I request a refund through this website?
No, because we do not process orders. You are welcome to contact us for help finding the right place to go, and we will point you in the right direction.
Should I stop using CitrusBurn if I am thinking about a refund?
If you have a reaction or a health concern, stop using the product and speak with a healthcare professional. Your health comes first. See our Disclaimer for more.
6. Changes to This Policy
The seller sets the terms of the guarantee and can update them. Terms shown at checkout and in your order confirmation apply to your purchase. We will update this page when we learn of changes.